The Brightroom Score Guarantee

Brightroom guarantees your GMAT® improvement.

We’re confident enough in the platform to put it in writing. Every Pro and Ultra customer gets a tier-based score improvement guarantee calibrated to their starting score; Ultra adds an absolute 715+ floor on top. Whichever bar applies to your situation, that’s the one we’re on the line for.

Brightroom · Score Guarantee

A score worth
guaranteeing.

I.
If you do not see your guaranteed lift after eight weeks of full Ultra protocol, we extend access until you do. No questions, no negotiation.
II.
Ultra carries an absolute 715+ floor: candidates with diagnostic ≥ 595 reach 715, or their subscription is refunded in full.
III.
Eligibility: full diagnostic, three mocks, and minimum 60 hours of adaptive practice within the guarantee window.
Nicola Seiler
Joel Schleuniger
B

Two tracks. We back both.

We check both bars after you take the official GMAT Focus. If your situation triggers either guarantee, we make it right.

01

Score Improvement Guarantee

Available on every Pro and Ultra plan. Submit your official baseline before you start; we promise a point lift calibrated to that baseline (bigger for lower starters, tighter near the top) across the GMAT Focus 205–805 scale.

Read the tier table below.
02

Ultra 715+ Floor

Exclusive to Ultra. The 6-month plan carries an absolute 715 floor regardless of where you began; no baseline required. Sit the GMAT, score below 715, and we follow through automatically.

Single threshold, no sliding scale.

Your guaranteed lift, by baseline.

Find your most recent official GMAT Focus score on the left and read the guaranteed point increase on the right. The lower you start, the bigger the lift: that’s where the platform has the most room to move you.

If your official baseline isGuaranteed lift
205 – 505
+110pts
515 – 555
+80pts
565 – 605
+60pts
615 – 645
+50pts
655 – 675
+40pts
685 – 705
+30pts
715 – 745
+20pts

Tier brackets are anchored to GMAT Focus Edition (205–805 scale). Lifts are guaranteed against your most recent official baseline, not a self-reported diagnostic.
The Ultra 715+ floor applies in parallel for any baseline below 715.

Four steps. No surprises.

The guarantee runs on what your dashboard already records. No separate enrollment, no “completion percentage” trapdoor: just the milestones below.

  1. Submit your baseline GMAT score.

    Within 30 days of starting your plan, forward your most recent official GMAT Focus score report (taken before you enrolled) to hello@bright-room.com. This anchors your improvement tier; see the table above for the lift you're guaranteed. Required for the improvement guarantee on both Pro and Ultra.

  2. Finish the full program.

    Complete the Library end-to-end, sit at least three full-length GMAT Focus mocks inside the platform, and answer 600+ practice questions across Quant, Verbal, and Data Insights. Your dashboard tracks every milestone; there's nothing extra to log by hand.

  3. Take the official GMAT Focus.

    Sit the real exam any time before your 6-month access window closes. We're in chat the night before if you want a final walkthrough.

  4. Miss your target? We follow through.

    Forward your new official score report within 30 days of test day. If your improvement falls short of your tier (or, on Ultra, your total falls short of 715), we extend your access for another full 6-month study cycle on the same plan, at no additional charge.

We have skin in the game.

Most prep companies make money the same way whether you hit your target or not. The guarantee is our way of pricing in the only outcome that matters to you. If a year from now we’re honoring more guarantees than we’d like, that’s the loudest possible signal that the platform needs work; we’d rather hear it from our books than from churned customers.

Frequently asked

Guarantee FAQ.

The questions every Ultra customer asks before they enroll.

Coverage

  • On Pro, the tier-based improvement guarantee applies: we check whether your post-program score cleared your tier's guaranteed lift. On Ultra, that same improvement guarantee applies AND we check the absolute 715+ floor; whichever bar is harder for your situation, that's the one we're on the line for. After your sitting, if either guarantee is triggered, we make it right. There's nothing to opt into.

Process

Edge cases

Have one we didn’t cover? Ask us directly. We read every email.

Ready to put us on the line?

Every plan starts with a 5-day free trial; cancel inside the trial and there’s no charge. Pro carries the tier-based improvement guarantee; Ultra adds the absolute 715+ floor on top. Either way, the guarantee runs for your full access window from day one.