Terms of Service

Effective 2026-04-30

These Terms of Service (“Terms”) govern your use of the Brightroomadaptive GMAT® preparation service (the “Service”) operated by Brightroom(“we”, “us”). By creating an account or using the Service you agree to these Terms; if you do not agree, do not use the Service.

1. Eligibility

You must be at least 16 years old to create an account. If you are under the age of majority in your jurisdiction, your parent or legal guardian must agree to these Terms on your behalf. The Service is intended for individual personal use; institutional or B2B use requires a separate written agreement.

2. Account

You are responsible for keeping your login credentials confidential and for all activity on your account. Notify us at privacy@bright-room.com if you suspect unauthorised access. You agree to provide accurate information and keep it up to date.

3. Subscription, trial, and billing

The Service is offered as a paid monthly subscription at USD 129 per month, with a 5-day free trial for new users. By starting the trial you authorise us (via Stripe) to charge your chosen payment method on the day the trial ends and on the same day of each subsequent month, until you cancel.

Cancellation: you can cancel at any time from Account settings. Cancellation takes effect at the end of the current billing period; you keep access until then.
No refunds for partial months: we do not pro-rate unused time in a billing period, except where required by law (see your Right of Withdrawal).
Price changes:we will give at least 30 days’ notice before any change to the recurring price; you may cancel before the change takes effect.
Failed payments: if a charge fails, we may suspend access until the balance is settled.
Taxes: prices are exclusive of VAT/GST/sales tax where applicable; the actual amount charged will be shown at checkout.

4. Acceptable use

You agree not to:

share your account, license, or login credentials with others;
scrape, copy, or republish question content, explanations, or score-prediction outputs for resale or redistribution;
use the Service to train competing question-generation or test-prep models;
attempt to bypass security, rate limits, or access controls;
upload content that is illegal, infringing, or harmful;
use the Service in a way that interferes with other users or imposes a disproportionate load on our infrastructure.

We may suspend or terminate your account for material breach, following 14 days’ written notice except where the breach is irreparable or the suspension is required by law.

5. Intellectual property

The Service, including all questions, explanations, designs, code, and analytics, is owned by Brightroom or its licensors and protected by copyright. We grant you a limited, non-exclusive, non-transferable, revocable licence to access the Service for your personal preparation while your subscription is active.

GMAT® is a registered trademark of the Graduate Management Admission Council™. The Graduate Management Admission Council does not endorse, and is not affiliated with the owner or content of Brightroom.

6. Your content

You retain ownership of any notes or feedback you submit. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, and process that content solely to provide and improve the Service. We will not publish your content publicly without your consent.

7. Score outcomes

We work hard to make our adaptive engine and score predictions accurate, but actual GMAT scores depend on factors beyond our control. Score predictions are estimates only and do not constitute a guarantee. Marketing claims about score gains refer to past user averages and are not promises of individual results.

8. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, except where these warranties cannot be excluded under Swiss or EU consumer law.

9. Limitation of liability

To the maximum extent permitted by law, our aggregate liability for any claim arising out of or relating to the Service is limited to the greater of (a) the fees you paid us in the 12 months before the event giving rise to the claim, or (b) USD 100. We are not liable for indirect, incidental, special, or consequential damages, including lost profits or lost data.

Nothing in these Terms limits liability for (i) gross negligence or wilful misconduct, (ii) death or personal injury caused by our negligence, or (iii) any other liability that cannot be excluded under applicable law.

10. Right of Withdrawal (EU consumers)

If you are a consumer in the EU you have a 14-day right of withdrawal. The terms and the model withdrawal form are set out on our Right of Withdrawal page. By starting the Service during the withdrawal period you may waive that right for digital content and services already supplied.

11. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 30 days before they take effect; if you do not accept the new Terms, you may cancel your subscription before the effective date. Non-material changes (e.g. typos, contact updates) take effect immediately on posting.

12. Governing law and forum

These Terms are governed by the substantive laws of Switzerland, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive forum for disputes is the competent courts of St.Gallen, Switzerland — provided that, if you are a consumer resident in the EU, you may also bring proceedings in the courts of your habitual residence and benefit from any mandatory consumer-protection rules of your country of residence.

For online dispute resolution, the European Commission provides a platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

13. Contact

Questions about these Terms? Write to privacy@bright-room.com.